Refund Policy

7-Day Refund Window

A 50% refund may be issued within 7 days if:

• The service has not been fully completed
• No consultation or custom guidance has been delivered
• No documents have been submitted or processed

When Refunds Do Not Apply

Refunds are not available once work has begun. This includes:

• Completed consultation (call, email, or advisory)
• Step-by-step guidance provided
• Work started on your request
• Decision not to proceed after receiving guidance
• Delays caused by third parties (immigration, banks, etc.)

Bangkok.team provides guidance only. Final decisions are made by authorities.

Service Disclaimer

We provide guidance and support. We do not guarantee approvals for visas, banking, or government processes.

Refund Requests

Email: info@bangkok.team

Include:

• Name
• Service purchased
• Date
• Reason

Response time: 3–5 business days.

Chargebacks & Disputes

Please contact us before initiating disputes. Chargebacks without notice may result in service refusal and documentation submitted to processors.

Policy Updates

Bangkok.team reserves the right to update this policy at any time.