Plain English summary
1. Who we are
Bangkok.team is an independent information website about living in Bangkok as a foreigner. It is owned and operated by Alex, a Bangkok-based individual. The site covers topics including visas, banking, healthcare, housing, and daily life in Thailand.
For privacy enquiries, contact us at: info@bangkok.team
2. What information we collect
When you use our contact form or email us directly, we receive your name and email address, along with whatever message you send. We use this information only to respond to your enquiry. We do not add you to a mailing list without your explicit consent, and we do not share this information with third parties.
If you sign up for email updates via the subscription forms on the site, we collect your email address for the purpose of sending you updates about Bangkok expat life — visa changes, new guides, cost of living shifts. You can unsubscribe at any time using the link at the bottom of any email. We do not share subscriber lists with anyone.
We use basic, privacy-respecting analytics to understand which guides are useful — page views, approximate geography, and device type. This data is anonymised and aggregated. We do not track individuals across sessions, and we do not use this data for advertising or profiling purposes.
3. How we use your information
We use the information we collect for three purposes only:
- To respond to your enquiry — when you contact us via the form or email, we use your details to reply.
- To send newsletter updates — if you subscribed, to deliver the updates you signed up for.
- To improve the site — anonymised analytics data helps us understand which content is useful so we can make the guides better.
We do not use your information for advertising, we do not build profiles, and we do not share or sell your information to any third party under any circumstances.
4. Affiliate links — how they work
Some links on Bangkok.team are affiliate links. This means that if you click through and sign up for or purchase a product, we may receive a small referral fee from the provider at no cost to you. This is how independent sites like this one cover operating costs.
Products currently referenced on Bangkok.team that may carry affiliate links include:
- Wise — international money transfers and virtual debit card
- Revolut — multi-currency card and international transfers
- Grab — ride-hailing and food delivery
- Various insurance providers — health and travel insurance for Thailand
Affiliate relationships are disclosed on the relevant pages. Where Alex operates as a licensed insurance agent, this is disclosed explicitly alongside any insurance recommendations.
5. Cookies
Bangkok.team uses a minimal set of cookies necessary to operate the site and understand basic usage patterns. We do not use advertising cookies, tracking pixels, or third-party marketing cookies.
- Analytics cookies — used to count page visits and understand how people navigate the site. Data is anonymised.
- Session cookies — temporary cookies that expire when you close your browser, used for basic site functionality.
You can disable cookies in your browser settings at any time. Doing so will not prevent you from reading any content on Bangkok.team — all guides are freely accessible regardless of cookie preferences.
6. Third-party services
Bangkok.team uses a small number of third-party services to operate. Each has its own privacy policy which governs how they handle data:
- Google Fonts — used to load typefaces. Google may log the font request. No personal data is shared.
- Formspree — used to process contact form submissions. Form data is transmitted to Formspree’s servers to deliver it to our inbox. See Formspree’s privacy policy.
- Email service provider — used to manage newsletter subscriptions and send update emails.
We do not embed social media widgets, advertising networks, or tracking scripts from any third party beyond what is listed above.
7. Data storage and security
Contact form submissions and subscriber email addresses are stored on secure servers. We take reasonable precautions to protect this information. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
We retain contact enquiry data only for as long as is necessary to respond to and resolve your enquiry. Newsletter subscriber data is retained until you unsubscribe.
8. Your rights
Regardless of where you are located, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate information
- Request deletion of your information at any time
- Unsubscribe from the newsletter at any time using the link in any email
- Object to how we use your information
To exercise any of these rights, email us at info@bangkok.team. We will respond within 24 hours.
9. Children
Bangkok.team is intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through this site, please contact us and we will delete it immediately.
10. Changes to this policy
If we make material changes to this privacy policy, we will update the “Last updated” date at the top of this page. We will not notify existing subscribers of minor wording changes, but will communicate significant changes via the newsletter if they affect how subscriber data is handled.
11. Contact
For any privacy-related question, request, or concern — including data deletion requests — contact us directly:
Email: info@bangkok.team
Response time: Within 24 hours